Privacy Policy

PRIVACY POLICY

General

Reckitt Benckiser (Australia) Pty Limited (ACN 003 274 655) ("Reckitt Benckiser") respects the privacy of every individual who visits our sites or responds to our interactive advertisements. Reckitt Benckiser is bound by the National Privacy Principles of the Privacy Act 1988 (Cth). This Privacy Statement outlines the information Reckitt Benckiser will collect and how we will use that information. This Privacy Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit Reckitt Benckiser sites or respond to our advertisements. We may modify this Privacy Statement from time to time and you should therefore periodically visit this page to be sure that you have read and agree with our most current privacy statement.

By viewing this site you agree to this Privacy Policy (other than where you state otherwise when submitting your personal and/or sensitive information or you subsequently notify Reckitt Benckiser otherwise). If you do not agree to this Privacy Policy do not view this site.

Use and Disclosure of Information

Reckitt Benckiser uses the personal and/or sensitive information you provide to conduct its business with you, to facilitate and manage its dealings and relationship with you and for any other purpose for which you disclose your personal and/or sensitive information.

Reckitt Benckiser may disclose your personal information to third parties in the following circumstances:

to pass your information to affiliates of Reckitt Benckiser (including, without limitation, companies within the Reckitt Benckiser group) or certain suppliers or sub-contractors to supply information requested by you; or
to send you information by post or email where you have indicated your consent to receiving it; or
to enforce or apply terms of any agreements with you; or
to protect the rights, property or safety of Reckitt Benckiser, its users, or others; or
if Reckitt Benckiser is under a duty to disclose or share your personal information to comply with any legal obligation or to enforce the terms of this policy and other agreements we may have with you or to protect Reckitt Benckiser’s rights, property or safety of that of our clients or employees; or
to supply aggregate tracking information and other information that does not personally identity you; or
for any reason that you have authorised Reckitt Benckiser to do so.

Information specifically about your health is regarded as being sensitive information. Some of the information Reckitt Benckiser collects may be sensitive information. Reckitt Benckiser will only collect sensitive information from you where this is consented to by you, or if the collection is required by law, and will only share sensitive information with third parties if Reckitt Benckiser has a belief that its use and/or disclosure is necessary to prevent threats to health, life or safety of any individual.

Personally Identifiable Information

Reckitt Benckiser will not collect any personally identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily (this includes you filling in forms on our site, reporting a problem or submiting a question or comment through our site).

If you are under 18 years of age, you should make sure that you have your parents permission before you submit any personal identifiable information through this site.

When you provide personally identifiable information to us, we may ask if you want to receive future communication from us, (such as newsletters, emails or other information). You can choose not to receive this communication, if you wish. If you do not want your personally identifiable information collected, please do not submit that information to us. If you have already submitted this information and would like for us to remove it from our records, please contact us on 1800 022 046.

If you do not provide necessary personally identifiable information when requested, we may not be able to provide you with some or all of the products or services you have requested.

In addition to providing you with the service or information you request on our site, your personally identifiable information may also be used to help us track the way you use our sites and our products. We may also combine the information you provide with information that we collect separately, including information you have provided to other organisations (with consent that it can be shared) as well as public information. All of this information will help us, for example, better design our products, web sites and advertisements. In order to do this, we may also share your information with companies who carry out work for us. These companies have agreed to only use your information in the way we tell them and to have procedures in place to protect the information.

If we intend to share your information with a company, other than as set out above, we will contact you first and give you the opportunity to remove your information from our database.

Children

Reckitt Benckiser has no intention of collecting any personally identifiable information (that is, name, address, telephone number, or email address) from individuals under the age of thirteen years. Where appropriate, Reckitt Benckiser will specifically instruct children not to submit such information on our sites or advertisements. If a child has provided us with personally identifiable information or sensitive information, a parent or guardian of that child should contact us on 1800 022 046 if they would like this information deleted from our records.

Non-Personally Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable information. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the site from which you linked to our site or advertisement. We use this information for the purposes of better understanding our customer's interests and to help improve our business and sites.

Information We May Place Automatically On Your Computer's Hard Drive

When you view one of our sites or advertisements, we may store some information on your computer. For example, this information may be in the form of a "Cookie" or similar file that will allow us to tailor a site or advertisement to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. Please note that removing or blocking Cookies may interfere with your full use of our sites.

Your Rights

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your personal information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at 1800 022 046.

Storage, Security and Access

Your personally identifiable information is held securely, and is only accessible to the management, employees and contractors of Reckitt Benckiser who require access to the information in accordance with this Privacy Statement. If you are an individual, you have rights of access to and correction of personal information that Reckitt Benckiser holds. Reckitt Benckiser offers you the ability to correct or change the information collected at any time.

Content Providers, Advertisers and Partners

Reckitt Benckiser does not control the practices of third party content providers and partners connected with the site and to whom you provide personally identifiable information whilst using one of their sites or services. This site may contain links to other sites, which may not follow the same privacy policies as Reckitt Benckiser. Reckitt Benckiser recommends that you check any relevant privacy policies before providing your personal information to any third party.

Who to Contact

If you have submitted personally identifiable information or sensitive information through a Reckitt Benckiser site or interactive advertisement, and would like to access that information or have it deleted from our records, please contact us on 1800 022 046.

This Privacy Statement is effective as of March 2010.